During your consultation, we take the time to understand your full medical background, the nature and origin of the scar, and your aesthetic goals. We assess the scar’s age, colour stability, surface texture, and location to determine whether it is ready for treatment and which approach is most appropriate. Your medical history — including any medications, autoimmune conditions, bleeding tendencies, or history of keloid scarring — is reviewed in full, as these factors directly influence both eligibility and the likely outcome of treatment.

We explain our sterile single-use instrument protocols, sharps disposal procedures, and workstation hygiene practices clearly, so that you can proceed with complete confidence in the safety of your environment. We also discuss comfort: professional topical anaesthetics are applied to minimise discomfort throughout the procedure, and for eligible clients requiring additional support, an on-site anaesthetist can be arranged by appointment.

No session is booked until both practitioner and client are fully aligned — on the plan, the realistic expectations, and the intended sequence of treatment.

2) Treatment Planning and Skin Preparation (Design + Preview)

Once eligibility is confirmed through consultation, we develop a full, case-specific treatment plan tailored to the individual scar and the individual client. This stage includes:

• Spot colour test: Before any full session begins, a small test area is treated with the selected pigment formula. This patch test reveals how the scar tissue absorbs and retains colour after healing — and allows the pigment blend to be adjusted before the primary treatment proceeds. Results are reviewed after a four-to-eight-week healing period.
• Custom pigment blending: We mix multiple pigment tones to closely match the client’s precise natural skin baseline — accounting for undertone, body area, and the specific tonal characteristics of the surrounding skin. Pigment is never selected from a generic chart; it is formulated for each individual case.
• Treatment area mapping: The full scope of the scar is documented, and a session plan is developed that identifies which areas require priority attention, how pigment layers will be built progressively, and what interval will be maintained between sessions to allow adequate healing.
• Expectation setting and timeline planning: We walk each client through a realistic picture of the outcome — including the staged healing process, the likelihood of multiple sessions, the temporary darkening that can occur immediately after treatment, and the gradual nature of full results. Understanding the process in advance is part of responsible practice.
• Pigment compliance confirmation: All pigments used are verified against current EU REACH regulations for tattoo and PMU inks, ensuring both chemical safety and long-term skin compatibility.

3) Reconsultation (If Required)

Surgical scar camouflage is a process, not a single event. Scar tissue is inherently unpredictable in its pigment response, and results are built progressively across sessions. Structured reconsultations between appointments allow us to:

• Review healing and pigment retention: We assess how the treated area has responded — whether colour has settled evenly, whether any zones have rejected or absorbed pigment irregularly, and whether any adjustment to tone or technique is required before the next session.
• Refine the treatment approach: Based on the healed result, we may revise the pigment formula, modify application depth or technique, or introduce preparatory microneedling to improve tissue receptivity ahead of the next pigment session.
• Plan ongoing maintenance: Once the desired level of camouflage is achieved, we advise on long-term care — including sun protection, skin hydration, and the timing of any future touch-up sessions needed to maintain colour consistency as the skin and pigment age together.